Contact sales by phone: + 1 888 565 8889
Contact sales by email: hello@voiso.com
Around 70% of all outbound calls go straight to voicemail. This can be frustrating for call center agents and a costly reality for automated call centers on the whole. Answering Machine Detection (AMD) helps to improve this inefficient routine. And when you add AI to it, you get a real game changer. Read more about how it works – and why you need it.
You can’t improve what you can’t measure. To make a contact or call center performance more efficient, managers and supervisors need to know for sure what metrics to track and where to direct resources for managing performance.
CRMs are the main workspace for contact center power-users. In fact, a typical sales rep spends 18% of their work time in a CRM system, with almost 63% of their time spent in sales technology as a whole. However manual data handling and navigating multiple pieces of software slows your team down. And that's why you need your CCaaS software to have a tight integration with the CRM you use.
80% of our clients have their contact centers up and running in less than 3 days. Meet your dedicated boarding engineer today.
Contact sales by phone: + 1 888 565 8889
Contact sales by email: hello@voiso.com